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From left to right; Royal Mail boss Adam Crozier, 10-year-old Jack Smoothy from Yate in Gloucestershire and CBBC presenter Fearne Cotton during a photocall at Shakespeare's Globe Theatre in central London. Jack won a national prize in the special achievement category of the 27th Royal Mail Young Letter writer of the Year competition with a theme of letter to say 'thank you'. 27/05/2004: Royal Mail chief executive Adam Crozier who is one of several senior staff who are deferring or waiving bonus payments, even though the postal organisation has made a profit for the first time in four years. Figures released Thursday May 27, 2004 show that it had made a profit of 220 million in the 2003/4 financial year compared to loses of 197 million in the previous year, a turn around of more than 200%. 31/08/04: Adam Crozier, chief executive of the Royal Mail, which was urged Tuesday August 31, 2004, to stop cutting jobs after new figures showed it missed all its delivery targets between April and June. Just 88.3% of first class letters were delivered on time against a target of 92.5%, although the organisation insisted deliveries had improved in the past two months.
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